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| Installation Problems
Unzip, install and update issues You can received an error message that the .zip file is invalid.
Possible reasons:
Most probably the problem has occurred during download, try download it again.
If this production version send email to setupgroup@setupgroup.com Setup Group with information: - Last Name
- First Name
- Product
- Day of purchasing
Installation fail on Pocket PC - You may receive a message of "Installation of [your product] was unsuccessful on a Windows Mobile 5 device: There is currently an issue with the way that Windows Mobile 5 handles installing any software that may result in a failed installation if your device does not have enough available memory to complete part of the install.
To correctly install soft-reset your device and try again.
Microsoft is aware of this issue and will be fixing this issue in the next updates to Windows Mobile 5. - You may receive a message that system it is unable to remove the previous version of an application on a Windows Mobile 5 device:
Follow these steps, please: - Select No to stop the installation
- Click on Start Menu->Settings->System tab->Remove Programs icon
- Click on the application and tap Remove
- If the system has problems removing the application, click Yes to remove it from the list.
- Select Ok to close the screen
- Run File Explorer and navigate to My Device\Program Files\SetupGroup directory
- Select the application file
- Select Delete
- Tap Yes to confirm.
- Select Yes to confirm again.
- After that you can install the application normally
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